Last updated: September 27, 2026
Thank you for shopping with Eufylink. We want you to know exactly how your order will reach you before you complete your purchase.
Where we ship
Eufylink ships to the 48 contiguous United States only. We are unable to deliver to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or international destinations. If your delivery address falls outside the 48 contiguous states, we will not be able to complete your order.
Processing and delivery
| Detail | What to expect |
|---|---|
| Order processing | 1–2 business days |
| Delivery after processing | 3–5 business days |
| Shipping cost | Free |
| Carrier | Selected by Eufylink |
| Business days | Monday–Friday, excluding federal holidays |
Processing time begins after your order is confirmed. It is separate from transit time. Once your order leaves our facility, delivery typically takes 3–5 business days within the 48 contiguous United States. The carrier is chosen by Eufylink based on the destination and the size of your order. A tracking number will be provided when it becomes available.
Smart home product notes
If your order includes a robot vacuum, security camera, video doorbell, or smart lock, please keep the following in mind:
- Some smart home devices contain lithium-ion batteries. These items may be subject to carrier-specific handling requirements, which can occasionally add a day to transit time.
- Certain large items, such as robot vacuum stations, may ship in a separate box from accessories or replacement parts.
- If your order contains multiple products, they may arrive in more than one package. You will receive tracking information for each shipment as it becomes available.
If delivery is delayed
Delivery may take longer during peak shopping periods, severe weather, carrier disruptions, or other events outside our control. If your tracking information has not updated for more than 5 business days, please contact us at info@eufylink.my with your order number so we can look into it.
Incorrect address
If a package cannot be delivered because the address provided at checkout is incomplete or incorrect, the carrier may return the shipment to us. Please contact us at info@eufylink.my so we can review the situation and discuss available options.
We do not charge shipping fees at checkout for orders within the stated service area.