Last updated: September 27, 2026
Eufylink respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices available to you.
Information we collect
We collect information you provide directly, such as:
- Your name, email address, phone number, and shipping address
- Order details, including products purchased and delivery information
- Messages you send us through email, the contact form, or return requests
- Payment-related information needed to process your order. Payment card details are handled by our payment providers. We do not store full payment card numbers on our servers.
We also collect limited technical information automatically when you use our website, such as browser type, device type, and basic usage data needed for the site to function properly.
Smart home device data
Some Eufylink products, such as security cameras, video doorbells, and smart locks, may collect operational data as part of their normal function. This can include device status, event logs, error logs, and maintenance records. This data is used to support device functionality and to help us troubleshoot issues when you contact us. We do not access your device data for marketing purposes.
How we use information
We use the information we collect to process and fulfill orders, arrange shipping and delivery, provide customer support, handle returns and refunds, respond to your questions, prevent fraud, and comply with applicable legal requirements.
Sharing information
We share information with service providers that help us operate our business, such as payment processors, shipping carriers, and technology providers. We share only the information needed for those services. We do not sell personal information.
Cookies
We may use cookies and similar technologies that are necessary for the website to function, to remember your preferences, and to understand basic site usage. You can control cookies through your browser settings. Disabling certain cookies may affect how the website works.
Your choices
You may contact us at info@eufylink.my to request access to, correction of, or deletion of your personal information, subject to applicable law and our need to retain certain records for order, refund, or compliance purposes.
Data retention
We keep information for as long as needed to provide services, process orders, handle returns and refunds, resolve disputes, and meet legal or operational requirements.
Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new “Last updated” date.
Contact
For privacy questions, contact:
Eufylink
Email: info@eufylink.my
Phone: +1 475-332-1039
Address: 9 Pine Tree Trail, Stratford, CT 06614, United States